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Money-Back Guarantee

We understand that our online customers cannot fully evaluate (feel or touch) our products before purchase. Therefore we have introduced Money-Back Guarantee for your satisfaction.

We guarantee that all products offered on our website are genuine and will perform to manufacturer's specifications. As such we provide 100% Money-Back Guarantee on all our products that you purchase online or via phone order. All costs associated with returning the product shall be borne by the customer. We provide this service in these two cases:

Case 1 - Un-opened product, 3 day return:

If you are unhappy with our product, ordered a different product from what you intended or simply for whatever reason you want a refund, we are happy to give you full 100% refund! Just call us on our hotline and inform us that you want to return the product. The following conditions apply:

 

Case 2 - Defective product, 1 day return:

All products are guaranteed by the manufacturer to be free from defects of workmanship. However, in the unlikly event where there is a defect (such as due to handling and transportation etc.) we will replace or refund.

After you opened the product, if you find that it has a manufacturing defect or is faulty, we are happy to give you a replacement product or 100% Money-Back. Just call us on our hotline and inform us that you want to return the product due to a manufacturing defect. The following conditions apply:

 

(c) Peek-A-Boo 2012